InterGlobe's Band 3, Band 4, and Band 5 leaders had strong competency frameworks, but these behaviours were not consistently visible in day-to-day work. The central challenge was the gap between leadership intent and team experience.
Using the Coherence BRIDGE™ (trust, clarity, team alignment loops) and Coherence Code™ (micro-behaviours, inner alignment), Invincible You designed a six-month journey to convert competency knowledge into predictable, lived leadership behaviour.
Surfacing Identity: What Was Really Fragmenting Alignment
Using the Coherence BRIDGE™ and Code, through Immersive Alignment Labs, leaders surfaced the identity patterns shaping how they showed up under pressure, often without realising it. They examined how these default responses travelled through trust circuits: where authority signals weakened, messages diluted, and teams compensated through overwork or firefighting.
Competencies were present but inconsistently expressed under pressure, revealing where identity drift was breaking alignment before behaviour ever changed.
Clarifying Intent: Turning Awareness into Lived Leadership
- Stabilizing Leadership Signals Under Pressure: Through 1° intentional shifts, leaders made small, deliberate changes in communication, delegation, and accountability—anchored in who they intended to be when stakes were high, not who habitual patterns pushed them to become
- Tracking Alignment in Real Time: The Invincible You app provided daily nudges through post-decision and post-conversation reflections, helping leaders check whether identity, intent, and behavior stayed aligned in the moments that mattered most
- Building Trust Through Behavioral Consistency: Systemic reinforcement through repeated micro-shifts stabilized leadership signals over time, creating predictability and strengthening trust circuits across teams
Competencies moved from intellectual understanding to lived behaviour, reducing firefighting and improving decision clarity and velocity.
Delivering Impact: Competencies Lived, Not Just Defined
The top 20 leaders could observe the cumulative impact of identity-to-intent-to-behaviour alignment and collectively shape InterGlobe's 2030 leadership direction, grounded in growth, innovation, and cultural resilience.
Leadership competencies stopped being aspirational statements and became a daily operating advantage, consistently expressed in real decisions, real pressure, and real outcomes.
Impact
Leaders Demonstrated Greater Adaptive Leadership Capability
Leaders moved beyond comfort-zone behaviours and applied their competencies with more agility, especially when responding to new processes and technological shifts.
Clearer Connection Between Daily Effort and Strategic Impact
Through reflection and micro-shifts, leaders reduced firefighting and strengthened their ability to prioritise work that drives meaningful outcomes, improving execution discipline across teams.
Improved Strategy Translation and Team-Level Clarity
Leaders became more effective at converting organisational priorities into clear, actionable guidance. This strengthened team alignment, reduced ambiguity, and improved collective ownership of goals.
A More Coherent Leadership Bench Ready for Future Execution
With foundational competency alignment, trust-building behaviours, and clearer leadership signals in place, the organisation now has a more predictable and cohesive leadership layer prepared for the next phase of strategic delivery.
Outcome
InterGlobe's leadership experience shifted from competency awareness to behavioural alignment that strengthened execution in visible ways. As leaders clarified what they were actually driving and aligned it with how they showed up, their signals to teams became clearer and more predictable. Small, everyday shifts, how priorities were framed, how decisions were held, how ambiguity was addressed, reduced mixed messages and rework.
